For questions regarding existing service or an existing order, please call:
(You cannot order new service through this phone number)
General topics that can be addressed at this number if you have already placed an order for Bright House services include:
- Scheduling an installation or checking the status of your installation for your service(s)
- Technical support questions for service(s) or equipment already installed at your address
- Questions regarding billing or payment
Professional Installation Questions
If you have not done so already, please call Bright House at 1-800-753-2253 to schedule installation of your service. If you ordered Internet service, have your cable modem available for the technician on your installation date.
Modem Rebate Questions
If you have questions regarding a Motorola® modem purchase through Broadbandoffers.com or to want to check the status of your modem rebate, log on to http://support.broadbandoffers.com.
Ordering New Services
If you are not currently a Bright House customer, or want to order an additional Bright House service for your home, you can order online through this website at brighthousecableoffers.com.